HR Technology
People Actually Use.

Regardless of how advanced your HCM technology is, it won’t help you reach your desired business outcomes if you’re not using it to its fullest extent. There’s a measurable productivity gap, and it’s tough to escape.

HR technology
is rapidly accelerating,

yet productivity
is only growing
at 1.3%


Global Human Capital Trends, Deloitte, 2017.

When we researched this widespread problem, we realized why most implementations fall woefully short – they simply don’t address the four critical root causes we uncovered:

Accurate, accessible people data is the lifeblood of every organization, yet just 42% say they have the data they need.1 Why can’t companies utilize the breadth and depth of their HCM technology? Because their company-specific data hasn’t been fully loaded into the system.

1 The Rise of the Social Enterprise, Deloitte Global Human Capital Trends, 2018.


ADP meticulously converts and migrates up to seven full years of historical data, including ACA historical hours, check history, pay rate/salary history and position history.

Did you know that 44% of HR professionals say system customization is among their Top 5 implementation challenges?2 It doesn’t make sense to settle for a one-size-fits-all solution that isn’t aligned with your company goals right from the start.

2 How to Ease Anxiety When Deploying New HR Software, SHRM, February 2017.


ADP takes the time to understand your current processes and determine the best way to configure your new system’s capabilities so you see an immediate positive impact.

Our Professional Services team can also give you a customized overview of ADP DataCloud, helping you identify the data you need to align current and future business challenges and creating custom metrics and dashboards so you can find what you need, fast.

Just as your system needs customization to your organization’s specific needs, so does your user training. In fact, companies with comprehensive training programs have 218% higher income per employee than those without.3

3 American Society for Training and Development


With the ADP Advantage, practitioners, managers and employees get the right level of hands-on training for their role interacting with the system. All training utilizes your organization’s completely built-out database, so users are ready to handle key tasks and specific role responsibilities when your system goes live.

Full utilization of new technology is rarely achieved in a day. If you’re expecting your HCM to drive business outcomes, you need a partner that invests in your success so you don’t end up being among the 77% of decision makers who regret their choice of HCM software provider.4

4 Service: The Missing Factor in HCM Software Satisfaction, Kelton, 2017.


The ADP Advantage delivers world-class support in three powerful ways.

  • A dedicated account manager to answer questions, troubleshoot issues and help users at all levels maximize their productivity and efficiency.
  • Gain better insights into your business with dashboards that are accurately configured to the way you do business, enabling you to quickly and easily measure, compare, predict and apply insights.
  • Ongoing Utilization Reviews that examine your system usage from multiple angles and suggest improvements.
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What You Get with the ADP Advantage Program

Not achieving expected results is a costly problem — and the ADP Advantage Program solves it once and for all.

  • Dedicated ADP
    account manager
  • Migration of 7 full years
    of historical data
  • Customized System
  • Utilization scorecard
    development & review
  • On-site
    practitioner training
  • Tailored employee
    & manager training
  • Support from
    ADP Professional
  • Customized reporting and
    analytics dashboards

What People Are Saying About ADP

Unlock the full potential of your investment with the ADP Advantage Program.

Contact us to learn more.

Are you a current ADP client?

The ADP Advantage Program applies exclusively to new prospects of ADP with 150-1000 employees.