Regardless of how advanced your HCM technology is, it won’t help you reach your desired business outcomes if you’re not using it to its fullest extent. There’s a measurable productivity gap, and it’s tough to escape.
Global Human Capital Trends, Deloitte, 2017.
When we researched this widespread problem, we realized why most implementations fall woefully short – they simply don’t address the four critical root causes we uncovered:
Accurate, accessible people data is the lifeblood of every organization, yet just 42% say they have the data they need.1 Why can’t companies utilize the breadth and depth of their HCM technology? Because their company-specific data hasn’t been fully loaded into the system.
1 The Rise of the Social Enterprise, Deloitte Global Human Capital Trends, 2018.
ADP meticulously converts and migrates up to seven full years of historical data, including ACA historical hours, check history, pay rate/salary history and position history.
Did you know that 44% of HR professionals say system customization is among their Top 5 implementation challenges?2 It doesn’t make sense to settle for a one-size-fits-all solution that isn’t aligned with your company goals right from the start.
2 How to Ease Anxiety When Deploying New HR Software, SHRM, February 2017.
ADP takes the time to understand your current processes and determine the best way to configure your new system’s capabilities so you see an immediate positive impact.
Just as your system needs customization to your organization’s specific needs, so does your user training. In fact, companies with comprehensive training programs have 218% higher income per employee than those without.3
3 American Society for Training and Development
With the ADP Advantage, practitioners, managers and employees get the right level of hands-on training for their role interacting with the system. All training utilizes your organization’s completely built-out database, so users are ready to handle key tasks and specific role responsibilities when your system goes live.
Full utilization of new technology is rarely achieved in a day. If you’re expecting your HCM to drive business outcomes, you need a partner that invests in your success so you don’t end up being among the 77% of decision makers who regret their choice of HCM software provider.4
4 Service: The Missing Factor in HCM Software Satisfaction, Kelton, 2017.
The ADP Advantage delivers world-class support in three powerful ways.
Not achieving expected results is a costly problem — and the ADP Advantage Program solves it once and for all.
“ The implementation team was a perfect partner for our company — they were extremely helpful and knowledgeable in their field.”
“ ADP is so in tune with our specific needs that they have become part of our HR team.”
“ My trust level with ADP is outstanding; we love ADP’s product, but we stayed because of the people. The response time, the engagement, the partnership is second to none.”
“ I’d say that we push our vendors hard. ADP was up for the challenge and has solutions for the challenges we face.”
Contact us to learn more.